Over the past 3 decades, numerous clients and staff members have called and sent letters, e-mails and notes indicating their happiness resulting from working with Comprehensive Therapeutics. Below are some of the testimonials from our clients.

P.R.I.D.E. in Customer Service

Comprehensive Therapeutics values our clients and is dedicated to providing services that exceed our client’s expectations. We value our partnership with employees recognizing they are on the front lines daily with clients, staff, patients and families. As part of recognizing and rewarding outstanding efforts made by staff, Comprehensive Therapeutics has created the P.R.I.D.E. award. This award makes special mention of staff who have been recognized by clients for their outstanding work.

If you would like to pass along feedback on how our employees exceed stated needs and expectations, please email us at customerservice@compther.com

Winners of this award are selected quarterly by the Client Service Award Committee. Criteria for qualifying for the award include:

• Direct feedback from an administrator, management staff, facility staff, client, patient or family member
• Feedback within last 6 months
• Staff must exceed client or patients expectations beyond daily job descriptions

Below are some of the comments our clients have made about the exceptional work of Comprehensive Therapeutics’ staff.

From a hospital client

“Your receptionist just brightens my day…She is so wonderful. It is a pleasure to call your company.”

From an Administrator of a Large Hospital

“He (therapist) has been the pillar in conveying and demonstrating the service excellence principles and requirements to his staff. He has also been a vital asset to numerous committees at our hospital and his leadership skills have been commendable.”

From a resident at an Assisted Living Facility

“He (therapist) brought me back from screaming with pain to NO pain in my back.”

From a resident at a Skilled Nursing Facility

“My therapist went beyond what’s expected, she is very caring and so encouraging, making my time during therapy rewarding and fun. She is the best!

From a resident at an Assisted Living Facility

“The therapist does a wonderful job conducting our ‘Sit and Be Fit’ class. She is fun, knowledgeable and the class keeps getting larger because of her sense of humor as well as her expertise. For some of us, her class is the high point of our day!”

From a resident at an Independent Living Facility

“This is to let you know that in my opinion, the therapist is doing an exceptional job of running the fitness program. Her (therapist) management of time is the best I have ever witnessed. In monitoring each resident’s daily routine, there is no lost notion of time. She (therapist) is so respectful of each resident and considerate of their limitations and capabilities. Her respect and relationship with each resident is evidenced by the rapport that occurs with each visit. It has been my please to know her.”

From a resident at an Assisted Living Facility

“I have just completed a three-month course of physical therapy. This therapy allowed me to graduate from a walker to a cane, with a very satisfying increase in my quality of life. My success has been due in large part to the attention and encouragement I received from my therapist. I just wanted you to know how pleased I am with her.”

From a resident at a Skilled Nursing Facility

She (therapist) taught me to think positive no matter how old I am(90 years old). She (therapist) helps people beyond the call of duty and much more. Great role model.”

From a manager at a Assisted Living Facility

“The consultant is a very caring person who always fulfills my needs by answering questions and is available when I need her.”

From a manager of a Skilled Nursing Facility

“The monthly in-services to our nursing/activity companion staff has been outstanding. The facilitator has increased enthusiasm of this staff by providing them with useful ideas and tools to use in our lounges. She makes the staff comfortable and provides the right environment for full participation among attendees. I have been very pleased with her work and would like to commend her.”

From a resident at a Skilled Nursing Facility

“Both therapists sought me out if they could not find me in any room and made sure I exercised that day. They were patient, kind and gave good hints of advice for what to do at home. They really made my day!”

From a resident at an Assisted Living Facility

“She (therapist) is a wonderful person who always exhibits a great sense of humor along with her professionalism in dealing with us seniors. She knows and explains why the physical activities she leads are so good for our body.”

From a resident at a Skilled Nursing Facility

“Outstanding, considerate, pleasant and helpful. The therapist made my miserable condition become bearable which was a ray of sunshine.”

From a resident at an Assisted Living Facility

“You (therapist) seem to love what you do and I am grateful to have been a beneficiary of it. You have been an inspiration to me. I thank you with all my heart and will keep you in my heart and in my prayers. God bless you and keep up the good work.”

From a resident at an Assisted Living Facility

“I am totally blind. She (therapist) is especially careful to see that I get from one machine to the next. Then she guides me back to my wand. I can then find my way back to the apartment.”

From a resident at an Assisted Living Facility

“I cant pick just one (of the therapists). They all do a fabulous job.”

From an administrator at an Independent Living Facility

“On a daily basis, exceeds residents expectations, works very well with our team and creates a seamless partnerships.”

From a school administrator

“She (therapist) was able to step into a team approach and facilitate effectively. She worked well with the staff and parents. She especially worked well with her students. Her caring personality shows through daily. She was a great team player. She is competent and very professional. I would be please to work with her again.”